General Returns Policy

You may return any new, unopened items sold and fulfilled by CutRateCrafts.com within 30 days of delivery for a full refund. We'll pay the return shipping costs if the return is a result of our error. Items should be returned in their original product packaging. Just visit our online Returns Center where we will provide RMA # (Return Merchandise Authorization), and we will guide you through the process.

Receiving a Refund

We'll request a refund after we receive and process your return. For items directed to our Returns Center, expect your refund within 4 weeks of giving your package to the return shipper (though in many cases you'll receive the refund sooner).

This time period includes:

• 5 to 10 business days for us to receive your return from the shipper
• 3 to 5 business days for us to process your return
• The time it takes your bank to process our refund request

We'll notify you via e-mail of your refund once we've received and processed the returned item.