General Returns Policy
You may return any new, unopened items sold and fulfilled by
CutRateCrafts.com within 30 days of delivery for a full refund. We'll pay
the return shipping costs if the return is a result of our error. Items
should be returned in their original product packaging. Just contact us here and we will provide an RMA # (Return Merchandise Authorization), and guide
you through the easy process.
Receiving a Refund
We'll request a refund after we receive and process your return. For items directed to our Returns Center, expect your refund within 4 weeks of giving your package to the return shipper (though in many cases you'll receive the refund sooner).
This time period includes:
- 5 to 10 business days for us to receive your return from the shipper
- 3 to 5 business days for us to process your return
- The time it takes your bank to process our refund request
We'll notify you via e-mail of your refund once we've received and processed the returned item.